Find answers to common questions about our contract pilot services, membership, and backup pilot availability at Sitting Reserve. We've compiled essential details to help you make informed decisions about managing your aircraft with confidence.
Answers to Common Questions
Sitting Reserve is a premium on-demand backup pilot service, offering aircraft owners access to a reliable network of skilled, experienced pilots. Whether your primary pilot is unavailable due to illness, schedule conflicts, or unexpected events, Sitting Reserve ensures that your flight operations continue smoothly without any disruptions.
Once you join as a member, you gain access to a network of highly qualified, vetted pilots available at short notice. Through our easy-to-use online portal, you can request a backup pilot based on your aircraft’s requirements, flight schedule, and specific needs. Our team handles the coordination, ensuring a seamless flight experience.
To become a member, simply complete the membership application available on our website. After submitting your details, our team will review your application and grant you access to our comprehensive backup pilot services, ensuring that you always have the coverage you need.
You can easily request a pilot through your Sitting Reserve online account. Provide the necessary details, such as departure and destination airports, departure times, and any specific requirements. We’ll match you with a qualified pilot suited to your needs and confirm the booking.
While we strive to provide pilots as quickly as possible, availability depends on your selected service package. For example, the Gold Package offers the fastest response time—pilots can be ready within 12 hours. Bronze and Silver packages typically offer availability within 24–48 hours, depending on demand.
We offer three flexible service packages to cater to different needs:
Bronze Package: Essential backup pilot services, including 24/7 access to our pilot network and standard matching based on availability.
Silver Package: Enhanced scheduling and support, including priority pilot dispatch and dedicated account management.
Gold Package: Comprehensive concierge-level management including guaranteed pilot availability within 12 hours, trip coordination, and additional support services.
All pilots in the Sitting Reserve network are thoroughly vetted. They hold required certifications, such as ATP (Airline Transport Pilot) or commercial licenses, along with valid medical certificates. In addition, they have thousands of hours of flight experience and are skilled in the aircraft types we service, ensuring they meet the highest standards.
Our pricing varies based on the service package you select. We offer flexible options, starting with essential backup services and extending to comprehensive management solutions. For detailed pricing, please reach out to us directly, and we’ll guide you through the available options based on your needs.
Yes, Sitting Reserve can accommodate one-way, round-trip, or multi-leg flights. Whether it’s a short-haul flight or an international journey, simply provide your flight details, and we’ll arrange for a suitable pilot based on your requirements.
We prioritize the security of your personal and flight information. Our platform uses advanced encryption and industry-standard security measures to protect your data, ensuring that your privacy is maintained throughout the process.
For urgent requests, our Silver and Gold package members receive priority access to pilots. Depending on availability, we can often dispatch pilots within 12 hours, ensuring that even last-minute requests are accommodated swiftly.
We carefully match pilots to your specific aircraft based on their certifications, training, and flight experience. Our team ensures that each pilot meets the necessary qualifications for your aircraft type, whether for standard operations or special requirements.
Yes, we provide pilots with international flight experience. Our network includes pilots familiar with international aviation regulations and requirements, ensuring your flight is safely and efficiently handled, no matter the destination.
Yes, you can modify or upgrade your membership at any time. Whether you need more coverage or enhanced services, we’re happy to work with you to ensure you have the right package for your evolving needs. Simply contact our team for assistance in making changes.